Refund Policy

1. Cancellation

You can cancel a subscription at any time. Cancellation takes effect from the next billing period unless otherwise stated.

2. Refunds

• Paid period fees are normally not refunded retroactively.
• In case of duplicate charges or technical errors, refunds are handled after verification.
• Requests must be sent to support within 14 days of the charge date.

3. Exceptions

If mandatory law gives you stronger rights, those rights apply over this policy.

4. Refund contact

Send your request to jonas@norrapp.se with your email address, order reference, and a short problem description.